i3D.net - latency

Subject: latency

Status: Closed

Category: Service Desk

Created: 4 Mar 2016 - 02:02

Hello Ken,

Thank you for your reply.
Please let us know if you run into any other issues.

Best regards,

Bryan
Contact: Telephone & Ticket at i3D.net
Helpdesk open Mon - Fri 08:00 - 24:00
Helpdesk open Sat - Sun 10:00 - 18:00

I have restarted our several times.
My ping is usually 58ms. it is now 130. It isn't just my ping is everyone joining our server.
the last 2 days the server has crashed. 2 days ago it was just like it is tonight. Yesterday it was fine with exception of crash.

What do we need to fix?

Thank You

Hey Ken,

When the server is undergoing an abnormally high ping, please do the following.

Could you please ask the player(s) with these issues to download winMTR and fill in the IP address of the server?
Please let it run for atleast 10 minutes. ( As administrator )

Download link: http://sourceforge.net/projects/winmtr
Step 1: Fill in the IP address of the server (without any ports)
Step 2: Click on start
Step 3: Wait for 15 minutes
Step 4: Click on Stop
Step 5: Copy results to clipboard and paste them in this ticket.

Best regards,

Perry
Contact: Telephone & Ticket at i3D.net
Helpdesk open Mon - Fri 08:00 - 24:00
Helpdesk open Sat - Sun 10:00 - 18:00

<html><head><title>WinMTR Statistics</title></head><body bgcolor="white">
<center><h2>WinMTR statistics</h2></center>
<p align="center"> <table border="1" align="center">
<tr><td>Host</td> <td>%</td> <td>Sent</td> <td>Recv</td> <td>Best</td> <td>Avrg</td> <td>Wrst</td> <td>Last</td></tr>
</table></body></html>

It doesn't seem to be working but the server is running great right now.